As a leading regional firm Ellisons Solicitors strives to develop long-lasting relationships with our clients and provide them with the best quality service, wherever they are based. For over 250 years we have listened to and learned from our clients, so you can rest assured that our highly experienced teams will always tailor their advice to your
We are authorised and regulated by the Solicitors Regulation Authority and recommended by the Legal 500 rankings, as well as by Chambers UK for Essex and East Anglia. We are also fully accredited by Lexcel, the Law Society’s International Standard for excellence in legal practice management and client care, and are part of the international
Alliott Group association, meaning we apply our exceptionally high service standards on all matters whilst making the most of our extensive network of contacts.
To read our detailed Terms & Conditions, please click here.
1. Service standards
We want you to know that your matter is important to us, which is why we can confidently promise that:
2. How you can help us help you
You can play a very important part in helping us to deal with the matter efficiently, quickly and economically by:
We will always work with you to provide you with the best possible service at the best price. Your satisfaction is our upmost priority so if for any reason you are not happy with our services, please let us know as soon as possible.
For a detailed account of our complaints procedure, please refer to our Complaint Handling Procedure, available here.
Finally, we always look forward to improving our services, so your feedback is greatly appreciated. You can provide that to Emma Linger (Head of Compliance) by email at email@example.com, or by phone on +44 (0)1206 239365.