Ellisons Solicitors is delighted to have secured the national Law Society’s law management quality mark, Lexcel, for the THIRD year running.
Lexcel was developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments, which gives assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, the practice must undergo a rigorous initial then annual application and assessment process. This includes conducting background checks and a five-day on-site visit from an experienced, trained Lexcel assessor.
Ellisons originally received the Lexcel accreditation in April 2015, and has worked hard over the past two years to ensure that this mark of excellence is awarded each year.
Guy Longhurst, Senior Partner said: “We are proud to have once again secured Lexcel. Our clients and staff can be assured that the practice is well managed and runs efficiently. Being Lexcel accredited demonstrates our commitment to client care and best practice.”
Joe Egan, President of the Law Society of England and Wales, said: “Delivering good client care and maintaining a strong client relationship are essential for solicitors and those gaining and maintaining Lexcel show their dedication to go above and beyond. Committing to high standards in customer service and practice management is fundamentally important in today’s evermore competitive legal services market.
By undergoing an independently assessed Lexcel accreditation, firms can demonstrate their commitment and consistent determination to exceed client expectations, improve overall satisfaction and assist regulatory compliance.
The quality mark is an objective and external assurance for clients and potential clients alike.”
Ellisons joins more than 1700 other legal practices in England & Wales with Lexcel accreditation. The practice management accolade has also gone international, with firms in Scotland, the Middle East, Poland and the Republic of Ireland having gained accreditation.