Ellisons Solicitors has secured the national Law Society’s law management quality mark, Lexcel, for the second year running.
Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, the practice must undergo a rigorous initial then annual application and assessment process. This includes conducting background checks and a five day on-site visit from an experienced, trained Lexcel assessor.
The firm originally received the Lexcel accreditation in April 2015, and has worked hard over the past 12 months to ensure that this mark of excellence would be once again rewarded.
Guy Longhurst, Senior Partner said: “While we are proud to have once again secured Lexcel, it is our client’s and staff who are the main beneficiaries. They can be assured that the way we manage the practice has their interests at heart and runs efficiently. There is a lot of choice in the legal services market, but being Lexcel accredited demonstrates our commitment to client care and best practice.”
President of the Law Society, Andrew Caplen said: “Gaining and maintaining Lexcel is not easy and the application process is extremely rigorous. There are many facets of being a Lexcel accredited law firm, including client care. A commitment to customer service in an increasingly competitive legal services market is vital in order to stay competitive. Firms that make the grade should feel proud of their achievement.
“The scheme is a beacon of quality to clients and potential clients alike.”
Ellisons joins more than 1500 other legal practices in England & Wales with Lexcel accreditation. The practice management accolade has also gone international, with firms in Scotland, the Middle East, Poland and the Republic of Ireland having gained accreditation.