Melissa Taylor, our Risk and Compliance Executive in the Quality & Compliance Department, shares her career so far, challenges she’s face and a few words of wisdom for those starting out in their career in Compliance.
Brief intro on your career and time with Ellisons
I joined Ellisons in July 2020, so I have now been with the team for 8 months. Although it feels like I have been here much longer as I have truly settled within my team as they have been extremely supportive!
My career has predominantly been in the financial services, I have worked my way from a Banking Cashier to a Bank Manager, working for one of the leading high street banks. This role varied between managing the growth and retention of our client base, lead generation and talent management of staff.
I moved my career across to a Mortgage Servicing company where I was the Special Servicing Manager. In this role I looked after a large team of Litigation Officers and their managers who handled mortgage arrears and repossessions, there was never a same day in this role! A large part of this was looking after any high risk cases or vulnerable cases on behalf of our clients, which meant liaising regularly with the Compliance team and our panel of solicitors. Amongst others, these high risk cases opened my eyes to the interesting role solicitors play and the workings of a Law Firm, as well as the intricacies and variety roles within compliance departments.
What attracted you to a career in compliance?
Given the insights I learned from working in the financial services sector, I began to think about the next steps in my career and the choices available to me. I knew I wanted to be in a risk and compliance role within a company that I was proud to be part of. That’s when I saw the role at Ellisons. I immediately saved the job description and applied the same day. I’m sure the recruiter was getting fed up of me very soon after I applied for the role! My first interview was the week before the first national lockdown and I haven’t looked back since.
Have you ever faced career challenges? How did you overcome these challenges?
I think that many career challenges come from within. This can be self doubt when aiming for progression or new challenges which can make you question your potential. Finding it within yourself to achieve a balance in your life between your physical health, mental health and your work is the best way to overcome these issues, as the best version of yourself will get the best results; if you are also lucky enough to work with a strong leader and positive team this is always an excellent way to excel within your career.
Any words of wisdom for people starting out in their career?
Don’t burn your bridges when you leave an employer, they may become significant in your future.
Always continue to develop your knowledge and learn (ask questions!), and don’t be afraid to learn to walk before you can run, some things take time.